Master the art of treating your client as the renewal, not their policy. Learn why building relationships with your current clients is more beneficial (and cost effective!) than courting new ones. Read the text version.
Mentioned in this Episode:
15 Statistics That Should Change The Business World - But Haven't
Five Customer Retention Tips for Entrepreneurs
Seeing Beyond the Illusion: It's Time You Invest More Wisely
Why Client Retention Should be Your Top Priority