Agent Survival Guide Podcast

Senior Speak: Talking to Medicare Clients Age 65 & Older ǀ ASG176

October 29, 2019



Learn how to connect with your Medicare clients. There are some best practices to think about when you're talking with clients who are 65 or older. We tell you what they are!


Read the text version.


Mentioned in this Episode:


Addressing How We Talk About Aging Never Gets Old: ‘Whatever You Do, Don’t Say Elderly’

Aging & Communications: Engaging Older People

How to Communicate Effectively with Older Adults

In ‘Sweetie’ and ‘Dear,’ a Hurt for the Elderly

Keys to Client Retention: Face-to-Face Communication

Longevity Increased by Positive Self-Perceptions of Aging

The Mistakes We Make Communicating with Elders (and How to Fix Them)

The names we use for people over 50

The Senior Side: What do you call a senior?

Times Have Changed; What Should We Call ‘Old People’?

What’s New in the 2020 Medicare Communications and Marketing Guidelines?

What Fitness Programs are Available for Seniors?


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