Medicare Grievances & How Insurance Agents Can (Try To) Prevent Them

It’s important that agents are equipped to handle Medicare grievances when they arise. Listen to learn how to prepare and best practices for avoiding these situations.
 
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📧Connect with the Ritter Insurance Marketing Sales Team Near You!
💌Send feedback, questions, and topic suggestions to ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail.
 
Resources:
A Review of Integrity’s Top Medicare Quoting Tools
Do’s and Don’ts of Medicare Compliance
IntegrityCONNECT
PlanEnroll
PlanEnroll Client Sync Tutorial PDF
Rules for Hosting a Compliant Medicare Educational Event
Rules for Hosting a Compliant Medicare Sales Event
The Survivor’s AEP Checklist
Updates to the 2026 AHIP Certification You Should Know
What Agents Can’t Say During Medicare Sales Appointments
What Not to Say During Medicare Educational and Sales Events
What to Know About SOAs in Medicare Health and Prescription Drug Plan Sales
References:
“Contract Year 2026 Policy and Technical Changes to the Medicare Advantage Program, Medicare Prescription Drug Benefit Program, Medicare Cost Plan Program, and Programs of All-Inclusive Care for the Elderly (CMS-4208-F).” CMS.Gov, Centers for Medicare & Medicaid Services, https://www.cms.gov/newsroom/fact-sheets/contract-year-2026-policy-and-technical-changes-medicare-advantage-program-medicare-prescription-final. Accessed 26 Nov. 2025.
“Closed Confirmed Consumer Complaints by Coverage Type - CIS.” Closed Confirmed Consumer Complaints by Coverage Type - CIS, https://content.naic.org/cis_agg_type.htm. Accessed 26 Nov. 2025.
“Filing a Complaint.” Medicare, https://www.medicare.gov/providers-services/claims-appeals-complaints/complaints. Accessed 26 Nov. 2025.
“Welcome to Medicare.” Medicare, Centers for Medicare & Medicaid Services, https://www.medicare.gov/. Accessed 26 Nov. 2025.
 
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Not affiliated with or endorsed by Medicare or any government agency.

What Are the ACA Marketplace Alternatives for Health Insurance?

The Affordable Care Act health insurance is a great option for many. But it may not be the right fit for your clients. Discover ACA alternatives that fit your clients’ needs.
 
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💌Send feedback, questions, and topic suggestions to ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail.
 
Resources:
ACA 101: Selling Under-65 Health Insurance
A Quick Guide to Cross-Selling Ancillary Insurance with Medicare Products
Government & Insurers Reconsider Short-Term Limited Duration Product Changes
How the ACA Subsidy Cliff Impacts Client Shopping for Marketplace Coverage
How to Prepare for AEP Like a Pro
How Much Money Can Agents Make Selling Ancillary Health Insurance
Key Takeaways From the 2025 Marketplace Integrity and Affordability CMS Final Rule
Secure a Bigger, Better Business with Ancillary Products
The One Big Beautiful Bill: What Health Insurance Agents Should Know 
References:
“E&O Insurance for Insurance Agents.” Insureon, www.insureon.com/insurance-agent-business-insurance/errors-omissions. Accessed 5 Nov. 2025.
Stevenson, Michael. “Mid-Year 2025 Employee Benefits Market Update: 4 Trends to Watch.” Seubert, 7 Aug. 2025, www.seubert.com/blog/mid-year-2025-employee-benefits-market-update-4-trends-to-watch/.
“Minimum Essential Coverage.” CMS.Gov, www.cms.gov/marketplace/health-plans-issuers/minimum-essential-coverage. Accessed 5 Nov. 2025.
“Minimum Essential Coverage (MEC) - Glossary.” HealthCare.Gov, www.healthcare.gov/glossary/minimum-essential-coverage/. Accessed 5 Nov. 2025.
“Qualifying Health Coverage - Glossary.” HealthCare.Gov, www.healthcare.gov/glossary/qualifying-health-coverage/. Accessed 5 Nov. 2025.
 
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Tina on LinkedIn, https://www.linkedin.com/in/tina-lamoreux-6384b7199/
 
Not affiliated with or endorsed by Medicare or any government agency.

Questions to Ask Clients Shopping for an ACA Plan

Use these questions to help your client find the right Affordable Care Act coverage!
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🤝Register with Ritter Insurance Marketing – the FMO that powers the Agent Survival Guide Podcast! 
📧Connect with the Ritter Insurance Marketing Sales Team Near You!
💌Send feedback, questions, and topic suggestions to ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail.
 
Resources:
5 Tips for Finding Supplemental Coverage for ACA Plans
ACA Enrolment Periods Explained
Everything You Need to Know About the ACA OEP
FAQs About Selling On-Exchange & Off-Exchange Under-65 Plans
How the ACA Subsidy Cliff Impacts Shopping for Marketplace Coverage
How to Help Client Navigate ACA Marketplace Subsidies & Taxes
Meet Your Sales Team
Surviving OEP
The Ritter Docs – Under 65
There’s More to Life Insurance Than Just a Policy
The State of the ACA Market in 2025
Understanding ACA Plan Metal Tiers
Understanding the ACA Marketplace & Exchanges
What the Inflation Reduction Act Means for Your Medicare & ACA Clients
 
References: 
“Low Cost Marketplace Health Care, Qualifying Income Levels.” HealthCare.Gov, https://www.healthcare.gov/lower-costs/. Accessed 4 Dec. 2025.
 
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Sarah on LinkedIn, https://www.linkedin.com/in/sjrueppel/ Instagram, https://www.instagram.com/thesarahjrueppel/ and Threads, https://www.threads.net/@thesarahjrueppel 
Tina on LinkedIn, https://www.linkedin.com/in/tina-lamoreux-6384b7199/
 
Not affiliated with or endorsed by Medicare or any government agency.

The 2026 Medicare Part D Redesign Changes Agents Should Know

New coverage year, new changes to Medicare Part D! Don't miss our refresher on the Part D Redesign updates coming in 2026. Familiarize yourself with these changes now so you can be a helpful resource for your clients!
 
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📧Connect with the Ritter Insurance Marketing Sales Team Near You!
💌Send feedback, questions, and topic suggestions to ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail.
 
Resources:
2025 Medicare Part D Redesign Updates
The Medicare Part D Creditable Coverage Determination Changes for 2025 or Beyond
 
References:
“Contract Year 2026 Policy and Technical Changes to the Medicare Advantage Program, Medicare Prescription Drug Benefit Program, Medicare Cost Plan Program, and Programs of All-Inclusive Care for the Elderly (CMS-4208-F).” CMS.Gov, Centers for Medicare & Medicaid Services, https://www.cms.gov/newsroom/fact-sheets/contract-year-2026-policy-and-technical-changes-medicare-advantage-program-medicare-prescription-final. Accessed 19 Nov. 2025.
“Fact Sheet: President Donald J. Trump Announces Actions to Lower Prescription Drug Prices.” The White House, The United States Government, 15 Apr. 2025, https://www.whitehouse.gov/fact-sheets/2025/04/fact-sheet-president-donald-j-trump-announces-actions-to-lower-prescription-drug-prices/.
“Final CY 2026 Part D Redesign Program Instructions.” CMS.Gov, Centers for Medicare & Medicaid Services, https://www.cms.gov/newsroom/fact-sheets/final-cy-2026-part-d-redesign-program-instructions. Accessed 19 Nov. 2025.
“H.R.5376 - 117th Congress (2021-2022): Inflation Reduction Act of 2022 | Congress.Gov | Library of Congress.” Congress.Gov, https://www.congress.gov/bill/117th-congress/house-bill/5376. Accessed 19 Nov. 2025.
“Lowering Drug Prices by Once Again Putting Americans First.” The White House, The United States Government, 15 Apr. 2025, https://www.whitehouse.gov/presidential-actions/2025/04/lowering-drug-prices-by-once-again-putting-americans-first/.
“Medicare Part D Creditable Coverage: CMS Finalizes Revised Simplified Determination Method for 2026.” Risk Strategies - Part of the Brown & Brown Team, https://www.risk-strategies.com/blog/medicare-part-d-creditable-coverage-cms-finalizes-revised-simplified-determination-method-for-2026. Accessed 19 Nov. 2025.
“Medicare Prescription Payment Plan.” CMS.Gov, Centers for Medicare & Medicaid Services, https://www.cms.gov/medicare/health-drug-plans/medicare-prescription-payment-plan. Accessed 19 Nov. 2025.
 Santiago, Abdie, and Stephnie A. John. “The IRA in 2025: The Future of Medicare Part d.” Mintz, https://www.mintz.com/insights-center/viewpoints/2146/2025-02-13-ira-2025-future-medicare-part-d. Accessed 19 Nov. 2025.
Aboulenein, Ahmed. “Trump Signs Healthcare Executive Order That Includes a Win for Pharma Companies | Reuters.” Reuters, https://www.reuters.com/world/us/trump-signs-healthcare-executive-order-that-includes-win-pharma-companies-2025-04-15/. Accessed 19 Nov. 2025.
 
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Not affiliated with or endorsed by Medicare or any government agency.

Things to Think About Post-AEP

In this episode we’re highlighting some important things to think about while AEP is still fresh in your mind.
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📧Connect with the Ritter Insurance Marketing Sales Team Near You!
💌Send feedback, questions, and topic suggestions to ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail.
 
Resources:
3 Benefits of Contracting to Sell Medicare Advantage Plans Outside of AEP
8 Powerful Practices for Selling Prescription Drug Plans
2026 Maximum Broker Commissions for Medicare Advantage & Medicare Part D
A Review of Integrity’s Top Medicare Quoting Tools
Carriers with Ritter
Get a FREE Portfolio Review
IntegrityCONNECT
Insurance Agents as TPMOS: What CMS Compliance Regulations Mean for You
Meet Your Sales Team
PlanEnroll – Take Your Business to the Next Level
Ritter Summits
Surviving AEP
The Benefits of Joining a Top Insurance FMO
The Definitive Guide to Getting Leads and Prospecting for Medicare Sales FREE eBook
The Ritter Platform
The Ultimate Agent Resource List Pt. 3: Staying Organized
What Agents Forget to Do When Preparing for Appointments
 
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Sarah on LinkedIn, https://www.linkedin.com/in/sjrueppel/ Instagram, https://www.instagram.com/thesarahjrueppel/ and Threads, https://www.threads.net/@thesarahjrueppel 
Tina on LinkedIn, https://www.linkedin.com/in/tina-lamoreux-6384b7199/
 
Not affiliated with or endorsed by Medicare or any government agency.

4 Ways to Help Your Clients Find Their Medicare Beneficiary Identifier

Your client’s Medicare Beneficiary Identifier is an important piece of the enrollment application. Discover the multiple ways for a client to locate their MBI and why it’s important.
 
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💌Send feedback, questions, and topic suggestions to ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail.
 
Resources:
Stress Relief Tips to Get You Through AEP
The 2026 COLA Increase & How it Affects Your Clients
What CMS Requires Agents to Discuss Prior to Medicare Enrollments
 
References:
“Contact Medicare.” Medicare, www.medicare.gov/talk-to-someone. Accessed 12 Nov. 2025.
“Medicare Beneficiary Identifiers (Mbis).” CMS.Gov, Centers for Medicare & Medicaid Services, www.cms.gov/training-education/partner-outreach-resources/new-medicare-card/medical-beneficiary-identifiers-mbis. Accessed 12 Nov. 2025.
“The United States Social Security Administration.” Social Security, www.ssa.gov/. Accessed 12 Nov. 2025.
 
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Not affiliated with or endorsed by Medicare or any government agency.

Tips for Working With a Difficult Client

Every career field has its challenges. One challenge you’ll likely encounter at some point as an insurance agent is a difficult client. In this episode, we’ve got tips and advice about what to do in those situations!
 
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Contact the Agent Survival Guide Podcast! Email us ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail.
 
Resources:
5 Medicare Myths Your Clients May BelieveField Notes on Digital Marketing ResourcesHow Client Retention Boosts Insurance SalesKeys to Client Retention: Digital Communication Keys to Client Retention: Face-to-Face CommunicationPlanEnroll – Quoting & Enrollment PlatformThe Complete Guide to Client Loyalty and Retention FREE eBook DownloadThe Ritter PlatformWhat Agents Can’t Say During Medicare Sales Appointments
 
References:
Sloan, Kayla. “4 Reasons You Shouldn’t Drop a Client on a Whim.” Due, 21 Feb. 2023, https://due.com/drop-a-client/.
“Explore Your Medicare Coverage Options.” Medicare.Gov, https://www.medicare.gov/plan-compare/. Accessed 6 Oct. 2025.
 
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Sarah on LinkedIn, https://www.linkedin.com/in/sjrueppel/ Instagram, https://www.instagram.com/thesarahjrueppel/ and Threads, https://www.threads.net/@thesarahjrueppel 
Tina on LinkedIn, https://www.linkedin.com/in/tina-lamoreux-6384b7199/
 
Not affiliated with or endorsed by Medicare or any government agency.

10 Tips to Submitting an Error-Free Medicare Enrollment Application

Double and triple check your enrollment applications for errors! Make sure your applications don't get flagged during the submissions process by following these tips.
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Register with Ritter & Unlock Digital Tools
Contact the Agent Survival Guide Podcast! Email us ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail.
 
Resources:
Announcing IntegrityCONNECT
Meet Your Ritter Sales Team
IntegrityCONNECT Leads FAQs
PlanEnroll – Take Your Business to the Next Level
Integrity Sales Technology – Ritter Docs
What to Know About SOAs in Medicare Health and Prescription Drug Plan Sales
IntegrityCONNECT
 
References:
“Social Security Performance.” Social Security, www.ssa.gov/ssa-performance. Accessed 19 Oct. 2025.
“ Title 42 Chapter IV Subchapter B Part 422 Subpart V § 422.2264.” Federal Register, www.ecfr.gov/current/title-42/chapter-IV/subchapter-B/part-422/subpart-V/section-422.2264. Accessed 19 Oct. 2025.
Ruhle, Jessica. “What Do Seniors Do Online? 2025 Data for Marketers.” Creating Results, 26 Mar. 2025, www.creatingresults.com/blog/2025/03/13/what-do-seniors-do-online-2025-data-for-marketers/.
 
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Sarah on LinkedIn, https://www.linkedin.com/in/sjrueppel/ Instagram, https://www.instagram.com/thesarahjrueppel/ and Threads, https://www.threads.net/@thesarahjrueppel 
Tina on LinkedIn, https://www.linkedin.com/in/tina-lamoreux-6384b7199/
 
Not affiliated with or endorsed by Medicare or any government agency.

How to Ask Your Current Clients for Referrals

Your clients are a great resource to generate new leads. Happy and loyal clients will tell friends and family about your remarkable service. Find out how to build a referral network with current clients to grow your business!
 
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Contact the Agent Survival Guide Podcast! Email us ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail.
 
Resources:
Building Client Loyalty: More Than Just a Plan
Generate Medicare Leads Using Marketing Materials from ShopRitterIM
How Insurance Agents Can Learn About Their Social Media Audience
How Relationship Marketing Can Make the Difference in Your Agency
Integrity Tools
Register with Ritter
Shop Ritter Insurance Marketing
The Insurance Agent’s Guide to Establishing Successful Affinity Partnerships FREE eBook
The Ritter Blog
Where It All Begins: Obtaining Permission to Contact for Medicare Sales
 
References:
“Free Design Tool: Presentations, Video, Social Media | CANVA.” Canva, Canva, www.canva.com/. Accessed 1 Dec 2025.
“Free Online Document Editing with Microsoft Word: Microsoft 365.” Free Online Document Editing with Microsoft Word | Microsoft 365, Microsoft, www.microsoft.com/en-us/microsoft-365/word. Accessed 1 Dec 2025.
“Word-of-Mouth Marketing: How to Get Happy Customers to Advocate for Your Business.” BigCommerce.Com, BigCommerce, 17 Nov. 2025, www.bigcommerce.com/articles/ecommerce/word-of-mouth-marketing/.
Max Freedman. “Why Word of Mouth Beats Traditional Advertising.” Business News Daily, Business News Daily, 17 Jan. 2024, www.businessnewsdaily.com/2353-consumer-ad-trust.html.
“Medicare Marketing Guidelines.” CMS.Gov, Centers for Medicare & Medicaid Services, www.cms.gov/medicare/health-drug-plans/managed-care-marketing/medicare-guidelines. Accessed 1 Dec 2025.
 
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Tina on LinkedIn, https://www.linkedin.com/in/tina-lamoreux-6384b7199/

7 Actions You Can Take If Your Medicare Plans Go Non-Commissionable

Frustrated by Medicare plans going non-commissionable? We get it, and we've got some actionable tips for insurance agents navigating these changes.
 
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📧Connect with the Ritter Insurance Marketing Sales Team Near You!
💌Send feedback, questions, and topic suggestions to ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail.
 
Resources:
Finding the Best Medicare Supplement Plan Letter for Your Client
Get Your Medicare Advantage Sales Contracts Here — Recommendations for 2026
How Much Money Can Agents Make Selling Ancillary Health Insurance?
How to Ask Your Current Clients for Referrals
Medicare Supplements Fill the Gaps in Your Portfolio
Signs It's Time to Expand Your Insurance Portfolio & Make the Move!
Why Plan N Is Becoming a Go-To Medicare Supplement Choice
 
References:
“Agent Broker Compensation.” CMS.Gov, Centers for Medicare & Medicaid, www.cms.gov/medicare/health-drug-plans/managed-care-marketing/medicare-marketing-guidelines/agent-broker-compensation. Accessed 11 Nov. 2025.
McGough, Matt, et al. “How Has Healthcare Utilization Changed since the Pandemic?” Peterson-KFF Health System Tracker, 31 Jan. 2023, www.healthsystemtracker.org/chart-collection/how-has-healthcare-utilization-changed-since-the-pandemic/.
Copeland, Lindsey. “More People Are Enrolling in Medicare Advantage at High Cost to Medicare and Taxpayers.” Medicare Rights Center, 31 July 2025, www.medicarerights.org/medicare-watch/2025/07/31/more-people-are-enrolling-in-medicare-advantage-at-hight-cost-to-medicare-and-taxpayers.
MacDonald, Ilene. “Regulatory Roundup: Judge Vacates CMS Regulation to Limit Ma Broker, Agent Pay Caps; Elevance Health Loses Star Ratings Case; and More.” RISE Health, www.risehealth.org/insights-articles/article/regulatory-roundup-judge-vacates-cms-regulation-to-limit-ma-broker-agent-pay-caps-elevance-health-loses-star-ratings-case-and-more/. Accessed 11 Nov. 2025.
“Welcome to Medicare.” Medicare, Centers for Medicare & Medicaid Services, www.medicare.gov/. Accessed 11 Nov. 2025.
 
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Tina on LinkedIn, https://www.linkedin.com/in/tina-lamoreux-6384b7199/
 
Not affiliated with or endorsed by Medicare or any government agency.

How the ACA Subsidy Cliff Impacts Clients Shopping for Marketplace Coverage

Changes are coming to ACA subsidies that you should be working with your clients to prepare for. We’ve got what agents need to know about Affordable Care Act Subsidies and how it affects your clients. 
 
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Register with Ritter Insurance Marketing
 
Contact the Agent Survival Guide Podcast! Email us ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail.
 
Resources:
Boost Your Commissions with a New Hospital Indemnity Sales Strategy
Meet Your Ritter Sales Team
Sense Success with Dental, Vision, and Hearing Plans
The State of the ACA Market in 2025
What the Inflation Reduction Act Means for Your Medicare & ACA Clients
 
References:
Sparks, Grace, Lunna Lopes, et al. “Americans’ Challenges with Health Care Costs.” KFF, 15 Sept. 2025, www.kff.org/health-costs/americans-challenges-with-health-care-costs/.
Kffjaredo. “Congressional District Interactive Map: HOW MUCH WILL ACA Premium Payments Rise If Enhanced Subsidies Expire?” KFF, 9 Aug. 2025, www.kff.org/affordable-care-act/congressional-district-interactive-map-how-much-will-aca-premium-payments-rise-if-enhanced-subsidies-expire/.
Swagel, Phillip L. “Estimated Effects on the Number of Uninsured People in 2034 Resulting From Policies Incorporated Within CBO’s Baseline Projections and H.R. 1, the One Big Beautiful Bill Act.” CBO.Gov, Congressional Budget Office, www.cbo.gov/system/files/2025-06/Wyden-Pallone-Neal_Letter_6-4-25.pdf. Accessed 16 Oct. 2025.
Rakshit, Shameek, et al. “How Does Cost Affect Access to Healthcare?” Peterson-KFF Health System Tracker, 7 Apr. 2025, www.healthsystemtracker.org/chart-collection/cost-affect-access-care/.
“How Does the American Rescue Plan Affect Premiums?” Beyond the Basics, 1 July 2024, www.healthreformbeyondthebasics.org/category/new-laws-policies/how-does-the-american-rescue-plan-impact-premiums/.
Tolbert, Jennifer, et al. “Key Facts about the Uninsured Population.” KFF, 9 Aug. 2025, www.kff.org/uninsured/key-facts-about-the-uninsured-population/.
“Offsetting ACA Enhanced Subsidy Extensions.” Committee for a Responsible Federal Budget, www.crfb.org/blogs/offsetting-aca-enhanced-subsidy-extensions. Accessed 16 Oct. 2025.
Coughlin, Teresa A., et al. “Sources of Payment for Uncompensated Care for the Uninsured.” KFF, 9 Aug. 2025, www.kff.org/affordable-care-act/sources-of-payment-for-uncompensated-care-for-the-uninsured/. Kffjaredo. “Who Might Lose Eligibility for Affordable Care Act Marketplace Subsidies If Enhanced Tax Credits Are Not Extended?” KFF, 9 Aug. 2025, www.kff.org/affordable-care-act/who-might-lose-eligibility-for-affordable-care-act-marketplace-subsidies-if-enhanced-tax-credits-are-not-extended/.
 
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Not affiliated with or endorsed by Medicare or any government agency.

7 Reasons Clients Switch Medicare Plans During AEP

Nothing stays the same. Your clients’ health needs, financial situations, and the Medicare industry itself can change each year. Learn how to best help your clients switch coverage with these 7 scenarios. 
 
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Contact the Agent Survival Guide Podcast! Email us ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail.
 
Resources:
4 Reasons Why Ritter Insurance Marketing Should Be Your FMO Insurance Agency
5 Tips to Make the Most of AEP
How to Check Medicare Extra Help Eligibility for Your Client
Register with Ritter Insurance Marketing
The Benefits of Selling D-SNPs
The Ritter Blog
What to Know When Replacing Existing Med Supp Plans for Clients
 
References:
Emerson, Jakob. “32 Health Systems Dropping Medicare Advantage Plans | 2024 - Becker’s Hospital Review | Healthcare News & Analysis.” Beckershospitalreview.Com, Becker’s Hospital Review, www.beckershospitalreview.com/finance/15-health-systems-dropping-medicare-advantage-plans-2024/. Accessed 29 Oct. 2025.
“2024 Medicare Advantage and Part D Star Ratings.” CMS.Gov, Centers for Medicare & Medicaid Services, www.cms.gov/newsroom/fact-sheets/2024-medicare-advantage-and-part-d-star-ratings. Accessed 29 Oct. 2025.
Pifer, Rebecca. “Humana and CVS Are Downsizing Their Medicare Advantage Plans for 2025. Which Insurers Could Benefit?” Healthcaredive.Com, Healthcare Dive, 10 June 2024, www.healthcaredive.com/news/humana-cvs-medicare-advantage-benefit-plan-cuts-2025-unitedhealth/716764/.
 
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Ritter on Facebook, https://www.facebook.com/RitterIM Instagram, https://www.instagram.com/ritter.insurance.marketing/ LinkedIn, https://www.linkedin.com/company/ritter-insurance-marketing TikTok, https://www.tiktok.com/@ritterim X, https://x.com/RitterIM and YouTube, https://www.youtube.com/user/RitterInsurance    
Sarah on LinkedIn, https://www.linkedin.com/in/sjrueppel/ Instagram, https://www.instagram.com/thesarahjrueppel/ and Threads, https://www.threads.net/@thesarahjrueppel 
Tina on LinkedIn, https://www.linkedin.com/in/tina-lamoreux-6384b7199/
 
Not affiliated with or endorsed by Medicare or any government agency.

Halfway Through AEP: Reflect & Renew Your Medicare Sales Strategies

Congrats on making it this far into AEP! Take time to access what is and isn’t working for your business and hear our tips for improvement!
 
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🤝Register with Ritter Insurance Marketing – the FMO that powers the Agent Survival Guide Podcast!
📧Connect with the Ritter Insurance Marketing Sales Team Near You!
💌Send feedback, questions, and topic suggestions to ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail.
 
Resources:
4 Tips for Making a Better Insurance Sales Pitch
5 Tips for Selling Medicare Advantage Plans
8 Powerful Practices for Selling Prescriptions Drug Plans
Events & Webinars with Ritter Insurance Marketing
FREE eBooks & Guides for Agents
Get a FREE Portfolio Review
Get Your Medicare Advantage Sales Contracts Here – Recommendations for 2026
How Ask Integrity Can Streamline Your Medicare Sales Appointments
How Client Retention Boosts Insurance Sales
How to Follow up with Medicare Clients Compliantly
How to Survive AEP: Wellness Tips for Insurance Agents
IntegrityCONNECT
IntegrityCONNECT Leads
Knight School Training for Agents
Learn More About PlanEnroll
Organization Tips & Tricks for the Medicare Annual Enrollment Period
PlanEnroll Lead Program Training Registration
Stress Relief Tips to Get You Through AEP
When Do Med Supp Plans K, L, M, & N Make Sense?
Why Being a Likable Agent Is Good for Your Business 
References:
Diamond, Dan. “10,000 People Are Now Enrolling in Medicare - Every Day.” Forbes, Forbes Magazine, 11 June 2024, www.forbes.com/sites/dandiamond/2015/07/13/aging-in-america-10000-people-enroll-in-medicare-every-day/#1ebb581f3657.
 
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Ritter on Facebook, https://www.facebook.com/RitterIM Instagram, https://www.instagram.com/ritter.insurance.marketing/ LinkedIn, https://www.linkedin.com/company/ritter-insurance-marketing TikTok, https://www.tiktok.com/@ritterim X, https://x.com/RitterIM and YouTube, https://www.youtube.com/user/RitterInsurance    
Sarah on LinkedIn, https://www.linkedin.com/in/sjrueppel/ Instagram, https://www.instagram.com/thesarahjrueppel/ and Threads, https://www.threads.net/@thesarahjrueppel 
Tina on LinkedIn, https://www.linkedin.com/in/tina-lamoreux-6384b7199/
 
Not affiliated with or endorsed by Medicare or any government agency.

4 Tips for Making a Better Insurance Sales Pitch

Want to improve your selling skills? Learn how to make a better insurance sales pitch! We outline four game-changing sales presentation tips for insurance agents.
 
Read the text version
 
🤝Register with Ritter Insurance Marketing – the FMO that powers the Agent Survival Guide Podcast!
📧Connect with the Ritter Insurance Marketing Sales Team Near You!
💌Send feedback, questions, and topic suggestions to ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail.
 
Resources:
10 Tips to Submitting an Error-Free Medicare Enrollment Application
16 Ways to Generate Medicare Leads (That You Probably Haven’t Tried Yet!)
Friday Five Archive – Agent Survival Guide Podcast
How Storytelling Helps Agents Quickly Connect with Clients ft. Don Connelly
How to Stay Compliant During All Medicare Sales
What Agents Forget to Do When Preparing for Appointments
Ritter Insurance Marketing Blog
 
References:
Stemler, Sam. “9 Things Customers Want in 2025, According to Research.” Webascender.Com, Web Ascender, 10 Dec. 2024, www.webascender.com/blog/9-things-customers-want-in-2025-according-to-research-2/.
Goman, Carol Kinsey. “10 Powerful Body Language Tips.” Amanet.Org, American Management Association, www.amanet.org/articles/10-powerful-body-language-tips/. Accessed 23 Oct. 2025.
“Active Listening Techniques: Best Practices for Leaders.” Ccl.Org, Center for Creative Leadership, 14 Oct. 2025, www.ccl.org/articles/leading-effectively-articles/coaching-others-use-active-listening-skills/.
Tanner, Jeff, and Mary Anne Raymond. “Chapter 3 Consumer Behavior: How People Make Buying Decisions.” Https://2012books.Lardbucket.Org/Books/Marketing-Principles-v1.0/S06-Consumer-Behavior-How-People-m.Html, Flatworld.
Bronten, George. “How to Sabotage Your Sales with Bad Assumptions.” Membrain.Com, Membrain, www.membrain.com/blog/how-to-sabotage-your-sales-with-bad-assumptions. Accessed 23 Oct. 2025.
“Why Your Pace of Speech Matters in Public Speaking.” Teleprompter.Com, Teleprompter, www.teleprompter.com/blog/why-your-pace-of-speech-matters. Accessed 23 Oct. 2025.
 
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Ritter on Facebook, https://www.facebook.com/RitterIM Instagram, https://www.instagram.com/ritter.insurance.marketing/ LinkedIn, https://www.linkedin.com/company/ritter-insurance-marketing TikTok, https://www.tiktok.com/@ritterim X, https://x.com/RitterIM and YouTube, https://www.youtube.com/user/RitterInsurance     
Sarah on LinkedIn, https://www.linkedin.com/in/sjrueppel/ Instagram, https://www.instagram.com/thesarahjrueppel/ and Threads, https://www.threads.net/@thesarahjrueppel  
Tina on LinkedIn, https://www.linkedin.com/in/tina-lamoreux-6384b7199/
Not affiliated with or endorsed by Medicare or any government agency.

Medicare Prior Authorization Changes for Beneficiaries

CMS plans to simplify prior authorization for Medicare beneficiaries beginning in 2026. Listen to learn more about changes coming to Medicare Advantage and Original Medicare!
 
Read the text version
 
🤝Register with Ritter Insurance Marketing – the FMO that powers the Agent Survival Guide Podcast!
💌Send feedback, questions, and topic suggestions to ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail.
 
Resources:
4 Reasons Why Ritter Insurance Marketing Should Be Your FMO Insurance Agency
5 Medicare Myths Your Clients May Believe
16 Ways to Generate Medicare Leads (That You Probably Haven’t Tried Yet!)
Content Library: Mastering Medicare Insurance Coverage ft. Jeff Snyder
How Storytelling Helps Agents Quickly Connect with Clients ft. Don Connelly
 
References:
“HHS Secretary Kennedy, CMS Administrator Oz Secure Industry Pledge to Fix Broken Prior Authorization System.” HHS.Gov, U.S. Department of Health and Human Services, 23 June 2025, www.hhs.gov/press-room/kennedy-oz-cms-secure-healthcare-industry-pledge-to-fix-prior-authorization-system.html. Accessed 19 Oct. 2025.
“Health Plans Are Making Voluntary Commitments to Support Patients And Providers” AHIP.Org, www.ahip.org/health-plans-are-making-voluntary-commitments-to-support-patients-and-providers. Accessed 19 Oct. 2025.
“Health Plans Take Action to Simplify Prior Authorization - AHIP.” AHIP.Org, www.ahip.org/news/press-releases/health-plans-take-action-to-simplify-prior-authorization. Accessed 19 Oct. 2025.
Ochieng, Nancy, et al. “Medicare Advantage in 2025: Premiums, out-of-Pocket Limits, Supplemental Benefits, and Prior Authorization.” KFF, 9 Aug. 2025, www.kff.org/medicare/medicare-advantage-premiums-out-of-pocket-limits-supplemental-benefits-and-prior-authorization/. Accessed 19 Oct. 2025.
“Medicare Program; Implementation of Prior Authorization for Select Services for the Wasteful and Inappropriate Services Reduction (WISeR) Model.” FederalRegister.Org, www.federalregister.gov/public-inspection/2025-12195/medicare-program-implementation-of-prior-authorization-for-select-services-for-the-wasteful-and. Accessed 19 Oct. 2025.
“Prior Authorization and Pre-Claim Review Initiatives.” CMS.Gov, Centers for Medicare and Medicaid Services, www.cms.gov/data-research/monitoring-programs/medicare-fee-service-compliance-programs/prior-authorization-and-pre-claim-review-initiatives. Accessed 19 Oct. 2025.
LeValley, Donna. “Prior Authorization Coming to Traditional Medicare Starting in 2026.” Kiplinger.Com, Kiplinger, 7 July 2025, www.kiplinger.com/retirement/medicare/prior-authorization-coming-to-traditional-medicare. Accessed 19 Oct. 2025.
 
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Ritter on Facebook, https://www.facebook.com/RitterIM Instagram, https://www.instagram.com/ritter.insurance.marketing/ LinkedIn, https://www.linkedin.com/company/ritter-insurance-marketing TikTok, https://www.tiktok.com/@ritterim X, https://x.com/RitterIM and YouTube, https://www.youtube.com/user/RitterInsurance     
Sarah on LinkedIn, https://www.linkedin.com/in/sjrueppel/ Instagram, https://www.instagram.com/thesarahjrueppel/ and Threads, https://www.threads.net/@thesarahjrueppel  
Tina on LinkedIn, https://www.linkedin.com/in/tina-lamoreux-6384b7199/
 
Not affiliated with or endorsed by Medicare or any government agency.