Compliance

Major Compliance Changes Coming to Medicare Advantage & Part D for 2024

 
Get the details on CMS compliance changes coming to Medicare Advantage and Part D in 2024. We highlight the major regulations agents need to know to stay compliant, all in this can't-miss episode!
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Medicare compliance questions? Email our Compliance Officer for clarification!
Questions for the podcast? Recommendations for an episode? Email the ASG Podcast!
 
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Sarah on LinkedIn, https://www.linkedin.com/in/sjrueppel/ and Instagram, https://www.instagram.com/thesarahjrueppel/
Tina on LinkedIn, https://www.linkedin.com/in/tina-lamoreux-6384b7199/
 
Resources:
 
5 Things About CMS’ CY 2024 MA and Part D Proposed Rule: https://agentsurvivalguide.podbean.com/e/5-things-about-cms-cy-2024-ma-and-part-d-proposed-rule-the-friday-five/
All About State Health Insurance Assistance Programs: https://living.medicareful.com/all-about-state-health-insurance-assistance-programs
CMS Compliance Memo & TPMO Frequently Asked Questions: https://agentsurvivalguide.podbean.com/e/cms-compliance-memo-tpmo-frequently-asked-questions-the-friday-five/
Do's and Don'ts of Medicare Compliance: https://www.ritterim.com/blog/dos-and-donts-of-medicare-compliance/
FAQs About the Ritter Platform’s CallVault: https://www.ritterim.com/blog/faqs-about-the-ritter-platforms-callvault/
Insurance Agents as TPMOs: What 2023 CMS Compliance Regulations Mean for You: https://agentsurvivalguide.podbean.com/e/insurance-agents-as-tpmos-what-2023-cms-compliance-regulations-mean-for-you/
NAHU Rebrand, Medicaid Uncoupling, & the State of the Senior Market: https://agentsurvivalguide.podbean.com/e/nahu-rebrand-medicaid-uncoupling-the-state-of-the-senior-market-2023-the-friday-five/
Ritter's State of the Senior Market 2023 Registration: https://www.ritterim.com/sotsm
Updated Medicare Enrollment Rules for 2023: https://agentsurvivalguide.podbean.com/e/updated-medicare-enrollment-rules-for-2023/
 
References:
 
Contract Year 2024 Policy and Technical Changes to the Medicare Advantage and Medicare Prescription Drug Benefit Programs Proposed Rule: https://www.cms.gov/newsroom/fact-sheets/contract-year-2024-policy-and-technical-changes-medicare-advantage-and-medicare-prescription-drug
Medicare Advantage Communication Requirements: https://www.ecfr.gov/current/title-42/chapter-IV/subchapter-B/part-422/subpart-V
Medicare Communications and Marketing Guidelines: https://www.cms.gov/Medicare/Health-Plans/ManagedCareMarketing/FinalPartCMarketingGuidelines
Part D Communication Requirements: https://www.ecfr.gov/current/title-42/chapter-IV/subchapter-B/part-423/subpart-V
 

5 Things About CMS’ CY 2024 MA and Part D Proposed Rule | The Friday Five

 
CMS just released the Contract Year 2024 Medicare Advantage and Medicare Prescription Drug Benefit Programs Proposed Rule. Listen for our initial take on these policy and technical changes and what they mean for independent insurance agents like you!
 
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Ritter on Facebook, https://www.facebook.com/RitterIM Instagram, https://www.instagram.com/ritter.insurance.marketing/ LinkedIn, https://www.linkedin.com/company/ritter-insurance-marketing TikTok, https://www.tiktok.com/@ritterim Twitter, https://twitter.com/RitterIM and Youtube, https://www.youtube.com/user/RitterInsurance
Sarah on LinkedIn, https://www.linkedin.com/in/sjrueppel/ and Instagram, https://www.instagram.com/thesarahjrueppel/
Tina on LinkedIn, https://www.linkedin.com/in/tina-lamoreux-6384b7199/
 
References:
 
Contract Year 2024 Policy and Technical Changes to the Medicare Advantage and Medicare Prescription Drug Benefit Programs Proposed Rule (CMS-4201-P): https://www.cms.gov/newsroom/fact-sheets/contract-year-2024-policy-and-technical-changes-medicare-advantage-and-medicare-prescription-drug
CMS releases the 2024 Medicare Advantage Proposed Rule: What it means for Star ratings, prior authorization, and marketing requirements: https://www.risehealth.org/insights-articles/cms-releases-the-2024-medicare-advantage-proposed-rule-what-it-means-for-star-ratings-prior-authorization-and-marketing-requirements
Medicare Program; Contract Year 2024 Policy and Technical Changes to the Medicare Advantage Program, Medicare Prescription Drug Benefit Program, Medicare Cost Plan Program, Medicare Parts A, B, C, and D Overpayment Provisions of the Affordable Care Act and Programs of All-Inclusive Care for the Elderly; Health Information Technology Standards and Implementation Specifications: https://public-inspection.federalregister.gov/2022-26956.pdf
Medicare Program: Contract Year 2024 Policy and Technical Changes to the Medicare Advantage Program, Medicare Prescription Drug Benefit Program, Medicare Cost Plan Program, etc.: https://www.federalregister.gov/public-inspection/2022-26956/medicare-program-contract-year-2024-policy-and-technical-changes-to-the-medicare-advantage-program
 

What Not to Say During Medicare Educational and Sales Events

 
Hosting Medicare Sales and Educational events is a great way to expand your reach to the community. Check out this episode for what you can’t say during these events per CMS and resources to help you stay compliant!
Read the text version
 
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Ritter on Facebook, https://www.facebook.com/RitterIM Instagram, https://www.instagram.com/ritter.insurance.marketing/ LinkedIn, https://www.linkedin.com/company/ritter-insurance-marketing TikTok, https://www.tiktok.com/@ritterim Twitter, https://twitter.com/RitterIM and Youtube, https://www.youtube.com/user/RitterInsurance
Sarah on LinkedIn, https://www.linkedin.com/in/sjrueppel/ and Instagram, https://www.instagram.com/thesarahjrueppel/
Tina on LinkedIn, https://www.linkedin.com/in/tina-lamoreux-6384b7199/
 
Resources:
 
Are Your Medicare Marketing Materials Compliant?: https://link.chtbl.com/ASG450
Insurance Agents as TPMOs: What 2023 CMS Compliance Regulations Mean for You: https://link.chtbl.com/ASG460
Rules for Hosting a Compliant Medicare Educational Event: https://link.chtbl.com/ASG473
What Agents Can’t Say During Medicare Sales Appointments: https://link.chtbl.com/ASG472
What to Know About SOAs in Senior Market Sales: https://link.chtbl.com/ASG303
 
References:
 
Are Medicare Advantage Plans Cherry Picking Healthier Members?: https://www.fiercehealthcare.com/payer/are-medicare-advantage-plans-cherry-picking-healthier-members
Medicare Advantage Communication Requirements: https://www.ecfr.gov/current/title-42/chapter-IV/subchapter-B/part-422/subpart-V
Part D Communication Requirements: https://www.ecfr.gov/current/title-42/chapter-IV/subchapter-B/part-423/subpart-V
 

Rules for Hosting a Compliant Medicare Sales Event

 
Have you been thinking about hosting a Medicare Sales Event? It’s a great way to grow your business and get to know people in the community! Listen to learn the best practices for hosting a CMS compliant Medicare Sales Event.
Read the text version
 
Need a resource to compliantly record your Medicare calls? Learn more about CallVault: https://www.ritterim.com/blog/the-ritter-platform-launches-callvault-for-compliant-medicare-sales-call-recording/
 
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Ritter on Facebook, https://www.facebook.com/RitterIM Instagram, https://www.instagram.com/ritter.insurance.marketing/ LinkedIn, https://www.linkedin.com/company/ritter-insurance-marketing TikTok, https://www.tiktok.com/@ritterim Twitter, https://twitter.com/RitterIM and Youtube, https://www.youtube.com/user/RitterInsurance
Sarah on LinkedIn, https://www.linkedin.com/in/sjrueppel/ and Instagram, https://www.instagram.com/thesarahjrueppel/
Tina on LinkedIn, https://www.linkedin.com/in/christina-lamoreux-6384b7199/
 
Resources:
 
3 Ways to Build Your Insurance Sales Territory: https://link.chtbl.com/ASG311
Insurance Agents as TPMOs: What 2023 CMS Compliance Regulations Mean for You: https://link.chtbl.com/ASG460
Ritter Docs Carrier Pages: https://docs.ritterim.com/carriers/products/
Rules for Hosting a Compliant Medicare Educational Event: https://link.chtbl.com/ASG473
 
References:
 
Medicare Advantage Communication Requirements: https://www.ecfr.gov/current/title-42/chapter-IV/subchapter-B/part-422/subpart-V
Part D Communication Requirements: https://www.ecfr.gov/current/title-42/chapter-IV/subchapter-B/part-423/subpart-V
 

Rules for Hosting a Compliant Medicare Educational Event

 
Hosting an educational Medicare event is a great way to spread knowledge about healthcare. Whether that’s in-person or virtually, staying CMS compliant should always be at the forefront. Learn the CMS compliance rules for hosting a Medicare Educational event.
Read the text version
 
Need a resource to compliantly record your Medicare calls? Learn more about CallVault: https://www.ritterim.com/blog/the-ritter-platform-launches-callvault-for-compliant-medicare-sales-call-recording/
 
Follow Us on Social!
 
Ritter on Facebook, https://www.facebook.com/RitterIM Instagram, https://www.instagram.com/ritter.insurance.marketing/ LinkedIn, https://www.linkedin.com/company/ritter-insurance-marketing TikTok, https://www.tiktok.com/@ritterim Twitter, https://twitter.com/RitterIM and Youtube, https://www.youtube.com/user/RitterInsurance
Sarah on LinkedIn, https://www.linkedin.com/in/sjrueppel/ and Instagram, https://www.instagram.com/thesarahjrueppel/
Tina on LinkedIn, https://www.linkedin.com/in/christina-lamoreux-6384b7199/
 
Resources:
 
Insurance Agents As TPMOS: What 2023 CMS Compliance Regulations Mean for You: https://link.chtbl.com/ASG460
Navigating Insurance Sales During the Medicare AEP & COVID: https://www.ritterim.com/blog/navigating-insurance-sales-during-the-medicare-aep-covid/  
Our Plan to Help Agents Record Calls for Medicare Sales & SOAs: https://www.ritterim.com/blog/our-plan-to-help-agents-record-calls-for-medicare-sales-soas/
 
References:
 
Medicare Advantage Communication Requirements: https://www.ecfr.gov/current/title-42/chapter-IV/subchapter-B/part-422/subpart-V
Medicare Part D Communication Requirements: https://www.ecfr.gov/current/title-42/chapter-IV/subchapter-B/part-423/subpart-V
 

Insurance Agents as TPMOs: What 2023 CMS Compliance Regulations Mean for You

 
CMS implemented new Third-Party Marketing Organization (TPMO) compliance regulations in their Final Rule for 2023. Get the details on disclaimers and a checklist to help you review your marketing materials (website included!) prior to AEP. 
Read the text version
Have compliance questions? Reach out to our compliance team by email: ComplianceOfficer@RitterIM.com
 
Follow Us on Social!
 
Ritter on Facebook, https://www.facebook.com/RitterIM Instagram, https://www.instagram.com/ritter.insurance.marketing/ LinkedIn, https://www.linkedin.com/company/ritter-insurance-marketing TikTok, https://www.tiktok.com/@ritterim Twitter, https://twitter.com/RitterIM and Youtube, https://www.youtube.com/user/RitterInsurance
Sarah on LinkedIn, https://www.linkedin.com/in/sjrueppel/ and Instagram, https://www.instagram.com/thesarahjrueppel/
Tina on LinkedIn, https://www.linkedin.com/in/christina-lamoreux-6384b7199/
 
Resources:
 
Our Plan to Help Agents Record Calls for Medicare Sales & SOAs: https://www.ritterim.com/blog/our-plan-to-help-agents-record-calls-for-medicare-sales-soas/
What Not to Say During Medicare Educational and Sales Events: https://www.ritterim.com/blog/what-not-to-say-during-medicare-educational-and-sales-events/
 
References:
 
CMS Issues New Rule Liming Third-Parties Who Conduct Medicare Advantage Marketing: https://www.reedsmith.com/en/perspectives/2022/06/cms-issues-new-rule-limiting-thirdparties
Medicare Advantage Communication Requirements: https://www.ecfr.gov/current/title-42/chapter-IV/subchapter-B/part-422/subpart-V
Medicare Program; Contract Year 2023 Policy and Technical Changes to the Medicare Advantage and Medicare Prescription Drug Benefit Programs: https://www.federalregister.gov/documents/2022/05/09/2022-09375/medicare-program-contract-year-2023-policy-and-technical-changes-to-the-medicare-advantage-and
Part D Communication Requirements: https://www.ecfr.gov/current/title-42/chapter-IV/subchapter-B/part-423/subpart-V
 
 

Are Your Medicare Marketing Materials Compliant?

 
Let’s learn about what is okay and not okay to feature on insurance marketing materials. Listen to these FAQs to help you stay on top of CMS compliance.
Read the text version
Register for your FREE RitterIM.com account
 
Mentioned in this episode:
 
Contact the Team at Ritter Insurance MarketingCompilation of the Social Security LawsDo’s and Don’ts of Medicare ComplianceEmail the Agent Survival Guide TeamMedicare Advantage Communication RequirementsModern Medicare Marketing for Today’s AgentsPart D Communication RequirementsRitter Certification CenterSocial Media Marketing for Insurance Agents
 
More episodes you’ll like:
 
2023 Medicare Advantage and Part D Certification InfoGoogle Ad Changes for Health Insurance Advertising Require CertificationHow to Keep Social Media Professional and Personal Simultaneously
 
Articles to Share with Your Clients:
 
Do Pre-Existing Conditions Affect Medicare Coverage?The Health Benefits of Omega-3 Fatty AcidsWhich is Better: A Bath or Shower?
 
Ritter Insurance Marketing eBooks & Guides:
 
How to Host a Successful Medicare Educational EventThe Complete Guide on How to Sell Medicare Advantage PlansThe Complete Guide on How to Sell Prescription Drug Plans
 
The latest from Ritter’s Blog:
 
FAQs About NAHU Medicare CertificationWhat Agents Can’t Say During Medicare Sales AppointmentsWhat Are Agents Responsible for Under HIPAA?
 
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FacebookLinkedInTwitterYouTubeInstagramTikTokSarah’s LinkedInSarah’s Instagram
 
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Google Ad Changes for Health Insurance Advertising Require Certification

 
Planning to run Google ads for your insurance business this AEP? Google recently updated their rules so anyone advertising health and medical insurance needs G2 certification. We've got the details you need!
Read the text version
Register for your FREE RitterIM.com account
 
Mentioned in this episode:
 
Contact the Team at Ritter Insurance Marketing
Email Verisk Financial G2 at healthinsurancecertification@verisk.comG2 Health Insurance Providers CertificationHealth Insurance Providers Certification Price and States/Locales
 
More episodes you’ll like:
 
How to Keep Social Media Professional and Personal SimultaneouslyImportant 2023 AHIP Certification Training Updates You Should KnowTraining Opportunities for Insurance Agents at Ritter
 
Articles to Share with Your Clients:
 
Is It Better to Work Out Harder or Longer?The Health Benefits of Omega-3 Fatty AcidsWhat are Medicare I-SNPs?
 
Ritter Insurance Marketing eBooks & Guides:
 
How to Host a Successful Medicare Educational EventModern Medicare Marketing for Today’s AgentsSocial Media Marketing for Insurance AgentsThe Complete Guide to Client Loyalty and Retention
 
The latest from Ritter’s Blog:
 
The Survivor’s AEP ChecklistIs the ACA Sticking Around Long Term?2023 Medicare Advantage & Part D Certification Info
 
Subscribe & Follow:
 
Apple PodcastsGoogle PodcastsOvercastPodbeanSpotifyStitcher
 
Connect on social:
 
FacebookLinkedInTwitterYouTubeInstagramTikTokSarah’s LinkedInSarah’s Instagram
 

How to Keep Social Media Professional and Personal Simultaneously

 
Social media can be a great tool for agents to engage with clients and other businesses. Learn how to stay professional and compliant while also making real connections.
Register for your FREE RitterIM.com account
 
Mentioned in this episode:
 
Contact the Team at Ritter Insurance Marketing5 Reasons to Keep Your Personal and Professional Social Media Separate15 Things You Should Never, Ever Share On Social MediaCMS Medicare Communications and Marketing GuidelinesCMS Medicare Advantage Communication RequirementsCMS Part D Communication RequirementsMedicareful LivingSocial Media Marketing eBook for Insurance Agents
 
Episodes you’ll like:
 
Agent Apps | Protect Your Privacy: Password Manager AppsHow to Follow Up with Medicare Clients CompliantlyShould Insurance Agents Have Their Own Websites?
 
Articles to Share with Your Clients:
 
Are Medicare Part B Giveback Plans Worth It?The Hidden Health Benefits of BowlingTips for Traveling With Your Pet
 
Ritter Insurance Marketing eBooks & Guides:
 
Developing an Agency – Your Guide to Getting StartedHow to Host a Successful Medicare Educational EventModern Medicare Marketing for Today’s AgentsSocial Media Marketing for Insurance Agents
 
The latest from Ritter’s Blog:
 
5 Myths About Selling ACA Health PlansThe State of the Aca Marketing in 2022Start Selling 5-Star Medicare Advantage Plans All Year
 
Subscribe & Follow:
 
Apple PodcastsGoogle PodcastsOvercastPodbeanSpotifyStitcher
 
Connect on social:
 
FacebookLinkedInTwitterYouTubeInstagramTikTokSarah’s LinkedInSarah’s Instagram
 

AEP: Ready to Sell in 5 Steps

 
Prepare for the annual enrollment period with help from our ASG team. Use these steps to get ready to sell and ready to rock AEP 2023!
Read the text version (and download a PDF!)
Register for your FREE RitterIM.com account
 
Mentioned in this episode:
 
Contact the Team at Ritter Insurance MarketingAHIP Medicare + Fraud, Waste, and Abuse (MFWA) Training SiteFAQs About NAHU Medicare CertificationNAHU 2023 Medicare Certification TrainingRegister to Attend Ritter Summits! Ritter's Certification CenterThe Latest Available 2023 MA & PDP Carrier CertificationsWhat Is AHIP Certification and How Do I Get It?
 
More episodes you’ll like:
 
June 24, 2022 | The Friday Five3 Benefits of Contracting to Sell Medicare Advantage Plans Outside of AEPHow to Create a Healthy Balance Between Work and LifePodcast Recommendations for Summer 2022Unretiring and What it Means for Your Medicare Clients featuring Danny Ford
 
Articles to Share with Your Clients:
 
Lower 2023 Medicare Part B Premium Could Be on the WayTips for Vacationing with PetsUsing Basil in Your Cooking
 
Ritter Insurance Marketing eBooks & Guides:
 
The Complete Guide on How to Sell Medicare Advantage PlansThe Complete Guide on How to Sell Prescription Drug PlansThe Definitive Guide to Getting Leads and Prospecting for Medicare Sales
 
The latest from Ritter’s Blog:
 
Join Us at the Summits!Our Plan to Help Agents Record Calls for Medicare Sales & SOAsThe Latest Available 2023 MA & PDP Carrier Certifications
 
Connect on social:
 
FacebookLinkedInTwitterYouTubeInstagramTikTokSarah’s LinkedInSarah’s Instagram
 
Subscribe & Follow:
 
Apple PodcastsGoogle PodcastsOvercastPodbeanSpotifyStitcher