Why Client Retention Should Be Your Top Priority

 

Keep your clients coming back for more! Learn client retention strategies and practical steps to implement when marketing your insurance business. 

 

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Ask the Agent Survival Guide Podcast! Fill out the form: https://bit.ly/askasg email us ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail.

 

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Resources:

How Client Retention Boosts Insurance Sales: https://link.chtbl.com/ASG580

Increase Sales and Productivity with the Busy Medicare Agent’s Sales Planner: https://link.chtbl.com/ASG570  

Keys to Client Retention: Digital Communication: https://link.chtbl.com/ASG577  

Keys to Client Retention: Face-to-Face Communication: https://link.chtbl.com/ASG578

Learning From Lost Medicare Sales: https://link.chtbl.com/ASG576

Stay Organized with the Busy ACA Agent's Sales Calendar: https://link.chtbl.com/ASG571

 

References:

51 customer service statistics you need to know: https://www.zendesk.com/blog/customer-service-statistics/

70 Customer Retention Statistics for 2024: Loyalty Programs & Strategies: https://financesonline.com/customer-retention-statistics/

2023: The year of customer service-led growth: https://www.zendesk.com/blog/2022-the-year-of-customer-service-led-growth/

Customer experience: A comprehensive guide for 2024: https://www.zendesk.com/blog/why-companies-should-invest-in-the-customer-experience/

Salesforce Report: Nearly 90% Of Buyers Say Experience a Company Provides Matters as Much as Products or Services: https://www.salesforce.com/news/stories/customer-engagement-research/

Zendesk Customer Experience Trends Report 2020: https://d1eipm3vz40hy0.cloudfront.net/pdf/cxtrends/cx-trends-2020-full-report.pdf