Improve Your Customer Service with This Soft Skill: Negotiation

 

Set yourself apart from the rest with this essential skill: negotiation. Learn how to sharpen your customer service skills by implementing negotiation in your day-to-day routine as an insurance agent.

 

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Resources:

3 Easy Ways to Build Your Insurance Sales Territory: https://agentsurvivalguide.podbean.com/e/3-easy-ways-to-build-your-insurance-sales-territory/

5 Ways to Be More Confident: https://agentsurvivalguide.podbean.com/e/5-ways-to-be-more-confident/

7 Ways to Get Involved in Your Community: https://agentsurvivalguide.podbean.com/e/7-ways-to-get-involved-in-your-community/

Community-Based Marketing for Insurance Agents: https://agentsurvivalguide.podbean.com/e/community-base-medicare-marketing-for-insurance-agents/

How to Take on an Upset Client in the Insurance Industry: https://agentsurvivalguide.podbean.com/e/how-to-take-on-an-upset-client-in-the-insurance-industry-2022/

How to Streamline Your Insurance Sales Process: https://agentsurvivalguide.podbean.com/e/how-to-streamline-your-insurance-sales-process/

How to Organize a Turning 65 Seminar: https://agentsurvivalguide.podbean.com/e/how-to-organize-a-turning-65-seminar-on-a-budget/

Ritter Can Help You Stay in Touch with Your Clients: https://agentsurvivalguide.podbean.com/e/ritter-can-help-you-stay-in-touch-with-your-clients-1671024716/

The Complete Guide to Client Loyalty and Retention FREE eBook: https://www.ritterim.com/client-retention-guide/

The Definitive Guide to Getting Leads and Prospecting for Medicare Sales FREE eBook: https://www.ritterim.com/lead-generation-guide/

 

References:

9 Soft Skills You Need to Master as a Customer Service Rep: https://agentsurvivalguide.podbean.com/e/community-base-medicare-marketing-for-insurance-agents/

50 Stats Showing The Power Of Personalization: https://www.forbes.com/sites/blakemorgan/2020/02/18/50-stats-showing-the-power-of-personalization/?sh=6c7146692a94

MESO Negotiation: The Benefits of Making Multiple Equivalent Simulations Offers in Business Negotiations: https://www.pon.harvard.edu/daily/dealmaking-daily/the-benefits-of-multiple-offers/

Negotiating for More: The Multiple Equivalent Simultaneous Offer: https://www.jacr.org/article/S1546-1440(13)00361-X/pdf

New Epsilon research indicates 80% of consumers are more likely to make a purchase when brands offer personalized experiences: https://www.epsilon.com/us/about-us/pressroom/new-epsilon-research-indicates-80-of-consumers-are-more-likely-to-make-a-purchase-when-brands-offer-personalized-experiences